What Is A Realistic Response Time For A Showing?
I am the showing contact on one of my listings because my sellers have jobs where they can’t take their phones inside their offices. They work on secure sites and simply aren’t allowed. I’m the contact and if it’s during work hours I let anyone know that calls to go ahead and show but, if it’s for an evening showing I need to email them and call the agent back.
Cue the agent that demands an immediate response –
She called at 4:30pm and wanted a 5:30pm showing I explained that I needed to email my sellers and would call her as soon as I get a response but, that it would likely be about 30 minutes.
Cue the angry agent-
I don’t think I’d finished my sentence before her anger ensued. Something to the effect of if she doesn’t know in the next 5 minutes she isn’t going to be able to get there in time to show it so I need to hurry up. What if I wasn’t able to answer? How she expects to give such short notice and then expect me to be able to give the go ahead immediately is beyond my comprehending.
Cue the bully agent-
This made me laugh after I hung up, threatening to find my clients contact info and let them know I’m hurting their sale because I don’t respond fast enough. Ov vey! I have no other way to contact them than email and they are both excellent about getting back to me. I don’t think a max of 30 minutes is too long to wait to know if it’s ok to go.
Thank goodness this is the only agent for this listing that has had so many negative reactions. Most just say great, shoot me a text when you hear back from your sellers. Quick and painless. This agent did however make me wonder if we have become accustomed to quick if not immediate responses in today’s world. 30 minutes is nothing to me and when setting up a showing I think that’s a quick response but, it’s obviously not to some. I am big about prompt responses but, there has to be a point of becoming realistic that not everything is going to be immediate and it’s not the end of the world. A little planning ahead will go a long way, especially when it comes to setting up showings.